DVD Rentals
Rental period is one week per DVD, starting when you receive the DVD(s). For example, if you rent all 4 DVDs, the rental period is 4 weeks (you would need to return them 4 weeks after you received them); if you rent two DVDs, the rental period would be two weeks for both DVDs, etc. All DVD rentals will be sent to you using whatever shipping method you select on the website.
Please note these key points:
1. The date you receive the DVDs is the actual date of delivery per the US Post Office tracking number that we have when we ship them to you (and you'll receive an email with that same tracking number).
2. To return the DVDs on time, just be sure your return package is postmarked by the correct date (e.g., for 4 DVDs, 4 weeks after the date of delivery to you); you can also return them earlier if you choose to.
3. For your return package, we suggest that you use traceable shipping and insurance (list the full DVD price as the value of the item in case of loss during transit). Also please be sure to list on the package the date you are mailing them if there is no formal postmark.
4. When the DVDs are received back by us, we will refund 1/2 of the cost of the DVDs back to your credit card if they are returned on time. If they are not returned on time, sorry but then they're yours forever! Thanks for understanding.
Please return them to:
Treatment Innovations
28 Westbourne Rd.
Newton Centre, MA 02459
5. To receive your refund, please email us at [email protected] to set up a time to reach you by phone so that we can obtain your credit card information to issue the refund; we don't retain any credit card numbers ongoing, for your security, so to issue a refund we do need that information.
Questions? Email [email protected]
We hope you enjoy the rental!
Please note these key points:
1. The date you receive the DVDs is the actual date of delivery per the US Post Office tracking number that we have when we ship them to you (and you'll receive an email with that same tracking number).
2. To return the DVDs on time, just be sure your return package is postmarked by the correct date (e.g., for 4 DVDs, 4 weeks after the date of delivery to you); you can also return them earlier if you choose to.
3. For your return package, we suggest that you use traceable shipping and insurance (list the full DVD price as the value of the item in case of loss during transit). Also please be sure to list on the package the date you are mailing them if there is no formal postmark.
4. When the DVDs are received back by us, we will refund 1/2 of the cost of the DVDs back to your credit card if they are returned on time. If they are not returned on time, sorry but then they're yours forever! Thanks for understanding.
Please return them to:
Treatment Innovations
28 Westbourne Rd.
Newton Centre, MA 02459
5. To receive your refund, please email us at [email protected] to set up a time to reach you by phone so that we can obtain your credit card information to issue the refund; we don't retain any credit card numbers ongoing, for your security, so to issue a refund we do need that information.
Questions? Email [email protected]
We hope you enjoy the rental!